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GB99 বাজি FAQ – All your questions answered here

Whether it's registration, payments, bonuses, betting rules, or the app – you'll find answers to everything on our detailed FAQ page. If not, speak to us directly.

50+ Q&A
8 Category
Average read time 5 minutes
Still have questions? Help Center
Popular Topics
Account & Registration
Deposits & Payments
Bonuses & Promotions
Withdrawal
Betting Rules
Mobile App
Security
Support & Help
50+ Q&A
98% Most issues resolved right in the FAQ
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Account & Registration
8 Q&As

Registration page and open an account in just 3 simple steps. Enter your personal details (name, mobile, email, date of birth), set a password, then agree to the terms and conditions. The whole process takes only 2 minutes to process.
  • Minimum age: 18 years
  • One account per mobile number
  • No NID required to register
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No, One account per person permitted. Attempting to open multiple accounts using the same name, mobile number, or device will result in all accounts being suspended and balances may be forfeited. For details Terms & Conditions See details.
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Login page and click the "Forgot Password?" option. A reset OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes just 2 minutes. If the issue persists, please contact us via live chat.
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KYC is not required for standard betting or small withdrawals. However, in the following cases KYC Required: 1) Monthly withdrawals exceeding ৳50,000; 2) Unusual account activity detected; 3) Your first large withdrawal. Simply upload a photo of your NID or passport to complete verification.
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After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Please try again after 30 minutes, or immediately Live Chat contact us – and we'll have it sorted within 5 minutes. If your account has been fully closed, Help Center Contact us.
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From account settings Email, address & photo Yes, most details can be updated. However, changing your name or date of birth requires KYC verification and approval from the support team. To change your mobile number, please contact us via live chat.
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Before closing your account, make sure there are no pending bets or remaining balance. Then Help Center Submit your request. We will ask for one confirmation before permanently closing your account. Alternatively Responsible Gaming page to activate self-exclusion.
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Account Settings → Security → "Two-Step Verification" option. Choose your mobile number or an authenticator app. Once enabled, an OTP will be required at every login. We always recommend keeping 2FA turned on.
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Deposits & Payment Methods
7 Q&As

Dashboard → "Deposit" → select your preferred payment method. Then:
  • Enter amount (minimum ৳200)
  • Confirm payment with your bKash/Nagad PIN
  • Copy Transaction ID
  • Typically 1–5 minutes credited to your wallet
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  • Minimum deposit: ৳200
  • bKash/Nagad/Rocket maximum: ৳30,000 per transaction
  • Maximum bank transfer: ৳2,00,000
  • Daily limit: Depends on your individual betting limit
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First, wait 5–10 minutes. If it still hasn't arrived, contact us via live chat with your transaction ID. In most cases, within 15 minutes gets resolved. Do not retry until your funds have been returned.
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Yes, at GB99 Baji USDT (TRC20/ERC20), Bitcoin, and other cryptocurrencies to make a deposit. Select the "Crypto" option on the deposit page. Transactions are typically processed within 3–30 minutes.
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GB99 বাজি No deposit fees charged. However, your mobile banking operator (bKash/Nagad) may apply their own transaction fees. Bank transfer charges may also apply.
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Processing times by payment method:
  • bKash/Nagad/Rocket: 1–5 minutes
  • Bank Transfer: 15–30 minutes
  • Crypto: 3–30 minutes (depending on blockchain confirmation)
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A completed deposit cannot be cancelled. If you no longer wish to keep the funds deposited, please submit a withdrawal. If a deposit was made by mistake, contact live chat immediately – within 1 hour We will work to resolve it.
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Bonuses & Promotions
6 Q&As

After registration 150% bonus automatically credited on your first deposit is added automatically — no bonus code required. Maximum bonus is ৳15,000. Wagering requirement is x5 (i.e., bonus + deposit must be wagered 5 times in total). For details, visit the promotions page See details.
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Wagering requirement means you must bet a specified number of times before withdrawing your bonus. Example: A 150% bonus on a ৳1,000 deposit = ৳1,500 bonus. Total = ৳2,500. x5 wagering means ৳12,500 total bet is required first. You may then proceed with your withdrawal.
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When the bonus validity period expires (usually 7–30 days) Unused bonuses are automatically cancelled expires. However, any winnings already earned from a bonus before it expires remain safe. You can check your bonus expiry and progress anytime from the dashboard.
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For every successful referral ৳500 bonus Once your friend registers and makes their first deposit, the bonus will be credited directly to your wallet. You can find your referral code in your profile. There is no limit on the number of referrals.
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Every Monday, a percentage of the previous week's total bets 15% Cashback is credited to your wallet. A minimum loss of ৳500 is required to qualify for cashback. The wagering requirement on cashback bonuses is just x1. For details promotions page See details.
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Yes. Simply select "Decline Bonus" at the time of deposit to proceed without a bonus. You'll then be free to withdraw at any time with no wagering requirements. Note that once a bonus is accepted, withdrawal is not possible until the wagering conditions are fulfilled.
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Withdrawals & Payouts
6 Q&As

gb99 payouts are exceptionally fast:
  • bKash/Nagad/Rocket: 15–30 minutes
  • Bank Transfer: 1–3 business days
  • Crypto: 30 minutes – 2 hours
VIP members receive faster payouts.
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  • Minimum withdrawal: ৳500
  • Daily maximum (standard): ৳50,000
  • Daily limit for VIP members: ৳2,00,000
  • Monthly limits depend on your account level
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Common reasons for withdrawal cancellation: 1) Wagering requirements not met; 2) KYC verification pending; 3) Account details mismatch. Check the reason on your dashboard and reapply after resolving the issue. Contact live chat for further assistance.
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GB99 Baji withdrawals charges no fees. However, fees charged by your mobile banking operator or bank may apply. For crypto withdrawals, network fees (Gas Fees) apply.
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For bKash/Nagad, wait up to 30 minutes; for bank transfers, allow up to 3 business days. If the withdrawal remains pending beyond that, contact Live Chat with your withdrawal reference number. Usually, Within 30 minutes A resolution is available.
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For security purposes, withdrawals can only be made To your registered payment method Withdrawals can only be made to your own registered number. Sending to a different number is not supported. A KYC verification is required to add a bank account.
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Betting Rules
8 Q&As

Odds represent the ratio of profit on a bet. For example, odds of 2.50 mean that a winning ৳100 bet returns Total refund of ৳250 you will receive (৳100 stake + ৳150 profit). GB99 বাজি displays odds in decimal, fractional, and American formats. For more details, Betting Tips page See details.
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Log in and "Live Betting" section. Browse ongoing matches and place bets on your preferred markets. Live odds update every second. Enter your stake in the bet slip and click "Confirm Bet". Sports Betting page Learn more.
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Bets generally cannot be cancelled once placed. However, for pre-match bets, a "Cash Out" option may be available in certain markets before the match begins. Live bets are final once confirmed. If you placed a bet by mistake, contact us immediately via Live Chat.
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If a match is cancelled or abandoned, All bets are voided. The original bet amount is automatically refunded to your wallet. Processing is typically completed within 24–48 hours.
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  • Minimum bet: ৳10
  • Maximum Bet: Depends on market and odds (typically ৳50,000)
  • Limits may vary for high-odds markets
  • Higher limits apply for VIP members
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At GB99 Baji Across 30+ sports Available sports to bet on: Cricket (IPL, BPL, World Cup), Football (Premier League, La Liga, Champions League), Tennis, Basketball, Volleyball, eSports (CS:GO, Dota 2), and many more. View all markets.
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Yes! Parlay or accumulator bet, you can bet on 2–20 matches at once. Win all of them and you'll earn a massive combined payout based on multiplied odds. Lose even one, and the entire bet is forfeited. Minimum parlay bet is ৳50.
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Cash Out lets you exit a bet before the match ends. Go to your bet history, find your active bet, and tap the "Cash Out" button. The amount shown will be credited to your wallet instantly. Partial Cash Outis also available.
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Mobile App
5 Q&As

app page and download the Android or iOS version. On Android, you'll need to install the APK file directly (enable Unknown Sources). On iOS, install via TestFlight or a direct link. The app is only 25 MB।
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Start by restarting the app. If that doesn't help, clear the cache (Settings → Apps → GB99 → Clear Cache). Make sure you're on the latest version. If the issue persists, Help Center Please share a screenshot along with your message.
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Yes! On the gb99 app All website features Available features: live betting, casino, deposit, withdrawal, bonuses, personalized notifications, and biometric login. Pages also load faster on the app.
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Go to App Settings → Notifications to enable or disable alerts as you prefer. You can individually manage notifications for bet results, promotions, deposit confirmations, and more.
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For standard betting, approximately per hour 5–15 MB Data charges apply. Live video streaming uses significantly more data. Enabling Data Saver mode can reduce consumption considerably.
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Security & Privacy
5 Q&As

Yes, gb99 Internationally licensed and a regulated platform. 256-bit SSL encryption is in place. Over 500,000 active members. All payments are fully secured. Our Review page Learn more.
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gb99 never sells or shares your information with third parties. All data is stored on encrypted servers. For details Privacy Policy See details.
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Immediately: 1) Change your password; 2) Log out of all active sessions (Settings → Session Manager); 3) Notify us via live chat. We will investigate your account and take the necessary action. If there are any suspicious transactions, there is a chance of getting them reversed.
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Always gb99-baji.com – always use this exact URL. GB99 will never ask for your password or OTP over the phone or via chat. Do not click on unfamiliar links. If you receive any suspicious communication, notify us immediately.
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Responsible Gaming page Deposit limits, cooling-off periods, and self-exclusion tools are all available. You can also activate these directly from your account settings.
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Support & Help
5 Q&As

  • Live Chat: Fastest option – use the chat icon at the bottom right of the website or app
  • Email: support@gb99-baji.com
  • Help Center: help-center
Across all channels In Bengali Support is available.
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  • Live Chat: Average 3 minutes
  • Email: 2–6 hours
For complex issues, a resolution is guaranteed within 24 hours. Providing a description of the problem along with screenshots helps speed things up.
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First, let us know via live chat. If the issue isn't resolved complaints@gb99-baji.comwith full details. The senior team will resolve it within 48 hours. Serious complaints will be escalated to the relevant regulatory authority.
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Yes! The GB99 Baji support team Fully in Bengali support is available. All our agents are based in Bangladesh and fully understand your needs. Support in English is also available.
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Absolutely! gb99 support 24 hours, 7 days, 365 days active. Live chat agents are available around the clock. Extra support staff are deployed during major events like IPL and the World Cup.
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Quick Navigation
Account & Registration
Deposits & Payments
Bonuses & Promotions
Withdrawals & Payouts
Betting Rules
Mobile App
Security
Support
Most frequently asked
1
How do I claim the 150% welcome bonus?
2
How do I deposit via bKash?
3
How long do withdrawals take?
4
What should I do if I forget my password?
5
Where can I get the app?
Still have questions?
Our Bengali-speaking support team is available 24/7. Average response time is just 3 minutes.
or email us: support@gb99-baji.com
Useful Links
Register
Sign In
Today's Offers
App Download
Responsible Gaming
Terms & Conditions
Support options

What should you do if you can't find your answer in the FAQ?

Live Chat Support
Click the chat button at the bottom right of the website or app. Our Bangla-speaking agents respond in an average of 3 minutes. Available 24/7.
Email Support
For complex issues, email us at support@gb99-baji.com with a full description and screenshots. You'll receive a detailed response within 2–6 hours.
Help Center
Help Center Submit a ticket. A specialist team will handle your issue based on the relevant category.

Ready? At GB99 Baji Get started now!

You've got all the answers from the FAQ — now it's time to act. Register, claim your 150% bonus, and start betting today. It only takes 2 minutes.

Register – 150% Bonus Sign In
Free Registration
Pay via bKash
24/7 support in Bangla
18+ only
Quick Facts
Live Chat3 minutes
Welcome Bonus150%
Payout Time15 minutes
FAQ Resolution Rate98%
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